Privacy Policy

Personal data

Your personal data is collected and processed in accordance with the French Data Protection Act of January 6, 1978, as amended, and the European regulations on data protection (European Regulation No. 2016/679 of April 27, 2016).

For any information on the protection of personal data, you can also consult the website of the Commission Nationale de l'Informatique et des Libertés:

Data controller

The person in charge of processing personal data collected on this website is the company LABORATOIRE DES GRANIONS, a Monegasque limited company with a capital of 250,000 euros, registered in the RCI of Monaco under the number 71S01296, located at 5 allée Crovetto Frères, Le Parador II, 98000 MONACO.

Data Protection Officer

A delegate to the protection of the data (DPO) was appointed by the LABORATOIRE DES GRANIONS in order to take care of the good respect of the regulation as regards protection of the personal data.

You can contact him at the email address:

Or by postal way at the address:

LABORATOIRE DES GRANIONS - Legal and personal data department

5 allée Crovetto Frères,

Le Parador II,

98000 MONACO

You can contact the DPO for any request to exercise your rights or any other request relating to your personal data. You will be asked to provide proof of identity.

You have the faculty to introduce a complaint to the CNIL if you consider that the treatment of personal data which concerns you constitutes a violation of the European Regulation on the Protection of the Data 2016/679 (RGPD) or of the law n°2018-493 of June 20, 2018 relating to the protection of the personal data.

LABORATOIRE DES GRANIONS reminds you that you have a right of access, rectification, limitation, deletion and opposition to the data concerning you. You also have a right to the portability of your data.

What is a personal data ?

Personal data refers to information that can directly or indirectly identify you. It includes information such as name, first name, postal address, e-mail, telephone number...

Use of data: purposes and legal basis of data collection

Your data will be used in order to ensure, if necessary, the opening and the management of your customer account, to carry out the treatment of the orders and to manage the commercial relation (deliveries, invoices, service after sale). LABORATOIRE DES GRANIONS can also use your data for advertising purposes, either after having collected your express consent, or within the limits authorized by the law. LABORATOIRE DES GRANIONS is also likely to use your data to satisfy if necessary its legal and/or statutory obligations. 

The collection of certain personal data is indeed essential to the treatment of the requests carried out near LABORATOIRE DES GRANIONS via this site. You are informed of the obligatory or optional character of certain personal data by a *.

The LABORATOIRE DES GRANIONS is likely to collect and to treat the following data:

  • The data of identification or "of identity" such as the name, first name, e-mail address
  • The data relating to your operations and the execution by LABORATOIRE DES GRANIONS of its contractual obligations such as the history of the orders
  • The data relating to the commercial relation and the after-sales service, such as your incidents of deliveries, complaints, near the customer service
  • Marketing data such as cookies, products consulted

The processing of your personal data within the framework of the use of the present site is carried out on the basis of your consent, which is collected when you validate the creation of your account via the registration form collecting your data as well as when you place your order.

You have the right to withdraw your consent at any time. You can contact the DPO for this purpose (see above "Data Protection Officer"). However, the withdrawal of your consent will not affect the lawfulness of the processing to which you had consented prior to the withdrawal.

When you complete your orders, your payments are secure. The data of payment are not collected at the LABORATOIRE DES GRANIONS, only an identifier of payment to allow to recognize the card which was used for the payment. Your bank details are collected only by the payment service provider.

Recipients and sharing of your personal data

Your data will be accessible to the personnel authorized by the LABORATOIRE DES GRANIONS in the strict respect of the aforementioned purposes. They could also be accessible to the companies of the group to which LABORATOIRE DES GRANIONS belongs and/or to external service providers acting for the account and according to the instructions of LABORATOIRE DES GRANIONS, for the same purposes as those mentioned above and always in the respect of the applicable regulation.

Your data will be likely to be revealed to the competent authorities within the framework of a legal obligation.

LABORATOIRE DES GRANIONS will not transmit your personal data to countries outside the European Union and will not sell these data to third parties under any circumstances.

Conservation of the data

Depending on the purpose for which the data is used, the retention period may vary.

Data is kept for the duration of the contractual relationship and/or until the date of limitation of actions (5 years) after the end of the said relationship.

However, data establishing proof of a right or a contract, or kept in the context of a legal obligation, may be subject to intermediate archiving for a period not exceeding the period necessary for the purposes for which they are kept, in accordance with the applicable regulations.

During their retention period, your Personal Data is stored on secure servers and is only accessible to a limited number of people with specific access rights to these systems.

Your rights and their exercise

Concerning your Personal Data, you have :

  • a right of access which allows you to obtain the communication of the data concerning you.
  • a right of rectification which allows you, if necessary, to have personal data rectified, completed, updated, locked or deleted if they are inaccurate, incomplete, ambiguous, out of date or lacking a legal basis;
  • a right of opposition that can be exercised at any time for legitimate reasons, except in the case of commercial prospecting where it can be exercised with immediate effect;
  • a right of interrogation with regard to your data
  • a right to the limitation and/or deletion of your data
  • a right to the portability of your data
  • a right to define directives concerning the fate of your personal data and
  • personal data and how you wish your rights to be exercised after your death.

You also have the right to lodge a complaint with the CNIL, which is the competent authority in France.

The exhaustive list of rights on your personal data is available on the CNIL website:

As a reminder, you can contact the DPO for any request to exercise your rights or any other request relating to your personal data. You will be asked to provide proof of identity.

You can contact him at the following email address:

Or by postal way at the address :

LABORATOIRE DES GRANIONS - Service juridique et des données personnelles

5 allée Crovetto Frères,

Le Parador II,

98000 MONACO

Commercial prospecting by email

When you create an account or finalize an order on the present site, your e-mail address will be likely to be used later at ends of commercial prospection, and this in order to propose personalized offers to you for similar products. You may object to this at any time, simply and free of charge:

  • Either by following the procedure indicated at the bottom of the e-mail proposing this offer
  • Or by using our contact form
  • Or by contacting the DPO directly, whose contact details are given in this privacy policy

As regards newsletters, if you have agreed to receive them but no longer wish to do so, you can let us know at any time:

  • By clicking on the unsubscribe link in the newsletters
  • By using our contact form
  • By contacting the DPO, whose contact details are listed in this privacy policy



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