Personal Data

Your personal data is collected and processed in accordance with the French Data Protection Act of January 6, 1978, as amended, and the European data protection regulations (European Regulation No. 2016/679 of April 27, 2016).

For more information on personal data protection, you can also visit the website of the French National Commission for Information Technology and Civil Liberties (CNIL): www.cnil.fr

Data Controller

The data controller for the personal data collected on this website is LABORATOIRE DES GRANIONS, a Monaco-based public limited company with a share capital of 250,000 euros, registered with the Monaco Trade and Industry Register under number 71S01296, located at 5 allée Crovetto Frères, Le Parador II, 98000 MONACO.

Data Protection Officer

A Data Protection Officer (DPO) has been appointed by LABORATOIRE DES GRANIONS to ensure compliance with data protection regulations.

You can contact the DPO via email at: contact-cnil@ea-pharma.com

Or by mail at:

LABORATOIRE DES GRANIONS – Legal and Personal Data Service

5, allée Crovetto Frères

Le Parador II

98000 MONACO

You may contact the DPO for any request to exercise your rights or any other query related to your personal data. Proof of identity will be required.

You have the right to lodge a complaint with the CNIL if you believe that the processing of your personal data constitutes a violation of the European General Data Protection Regulation 2016/679 (GDPR) or the French Law No. 2018-493 of June 20, 2018, on the protection of personal data.

LABORATOIRE DES GRANIONS reminds you that you have the right to access, rectify, restrict, erase, and object to the processing of your personal data. You also have the right to data portability.

What is Personal Data?

Personal data refers to information that can directly or indirectly identify you. This includes information such as your name, first name, postal address, email, phone number, and more.

Use of Data: Purposes and Legal Bases for Data Collection

Your data will be used, where applicable, to open and manage your customer account, process orders, and manage the business relationship (deliveries, invoices, after-sales service). LABORATOIRE DES GRANIONS may also use your data for advertising purposes, either after obtaining your express consent or within the limits allowed by law. LABORATOIRE DES GRANIONS may also use your data to comply with its legal and/or regulatory obligations.

The collection of certain personal data is essential for processing requests made to LABORATOIRE DES GRANIONS via this site. You are informed of whether specific personal data is mandatory or optional by an *.

LABORATOIRE DES GRANIONS may collect and process the following data:

• Identification data or "identity" data such as your name, first name, and email address
• Data related to your transactions and the execution of LABORATOIRE DES GRANIONS’ contractual obligations, such as order history
• Data related to the business relationship and after-sales service, such as delivery issues and complaints to customer service
• Marketing data such as cookies and viewed products

The processing of your personal data in connection with the use of this site is based on your consent, which is obtained when you validate the creation of your account via the registration form collecting your data and when you place your order.

You have the right to withdraw your consent at any time. To do so, you can contact the DPO (see above under “Data Protection Officer”). However, the withdrawal of your consent will not affect the legality of processing based on your consent before its withdrawal.

When finalizing your orders, your payments are secure. Payment data is not collected by LABORATOIRE DES GRANIONS, only a payment identifier is retained to recognize the card used for the payment. Your banking information is collected only by the payment service provider.

Recipients and Sharing of Your Personal Data

Your data will be accessible to authorized personnel of LABORATOIRE DES GRANIONS strictly for the purposes mentioned above. They may also be accessible to companies within the group to which LABORATOIRE DES GRANIONS belongs and/or to external service providers acting on behalf of and under the instructions of LABORATOIRE DES GRANIONS, for the same purposes and always in compliance with applicable regulations.

Your data may also be disclosed to competent authorities as part of a legal obligation.

LABORATOIRE DES GRANIONS will not transfer your personal data to countries outside the European Union and will never sell these data to third parties.

 

Data Retention

The retention period for your data may vary depending on the purpose for which the data is used.

Data is retained for the duration of the contractual relationship and/or up to the statutory limitation period for legal actions (5 years) after the end of the relationship.

However, data that serves as proof of a right or a contract, or is retained as part of a legal obligation, may be subject to intermediate archiving for a period not exceeding what is necessary for the purposes for which it is retained, in accordance with applicable regulations.

During the retention period, your personal data is stored on secure servers and is only accessible to a limited number of individuals with specific access rights to these systems.

Your Rights and How to Exercise Them

Regarding your personal data, you have:

• The right of access, allowing you to obtain communication of data concerning you.
• The right of rectification, allowing you, if necessary, to have inaccurate, incomplete, ambiguous, outdated, or unlawfully processed personal data corrected, completed, updated, locked, or erased.
• The right to object, which can be exercised at any time for legitimate reasons, except in the case of commercial prospecting, where it can be exercised with immediate effect.
• The right to query your data.
• The right to restrict and/or erase your data.
• The right to data portability.
• The right to define directives regarding the fate of your personal data and how you wish your rights to be exercised after your death.

You also have the right to lodge a complaint with the CNIL, the competent authority in France.

A comprehensive list of your rights regarding personal data is available on the CNIL website: www.cnil.fr

As a reminder, you can contact the DPO for any request to exercise your rights or any other inquiry related to your personal data. Proof of identity will be required.

You can contact the DPO via email at: contact-cnil@ea-pharma.com

Or by mail at:

LABORATOIRE DES GRANIONS – Legal and Personal Data Service

5, allée Crovetto Frères

Le Parador II

98000 MONACO

Commercial Prospecting by Email

When you create an account or finalize an order on this site, your email address may subsequently be used for commercial prospecting purposes to offer you personalized deals for similar products. You can object to this at any time, easily and free of charge:

• By following the instructions at the bottom of the email offering such a deal
• By using our contact form
• By directly contacting the DPO, whose contact details are provided in this privacy policy

Regarding newsletters, if you have opted to receive them but no longer wish to, you can let us know at any time:

• By clicking on the unsubscribe link in the newsletters
• By using our contact form
• By contacting the DPO, whose contact details are provided in this privacy policy

Cookies

This website uses cookies, which are small text files stored on your hard drive. The cookies used on this site enable the following services: identification during a new visit, consultation memory, cart saving, wishlist, and personalized commercial offers based on your browsing history. Most cookies are intended to enable or facilitate your navigation and are essential for the proper functioning of our online store.

The storage duration of cookies is limited to a maximum of 13 months.

Some technical cookies are essential for the site's operation. These cookies are indispensable and cannot be disabled. They allow, for example, the management of your user session after identification, cart management, and access to your personal account.

Except for essential technical cookies, the placement and reading of cookies require your consent. You can choose to accept only necessary cookies, authorize only selected cookies, or allow all cookies. You can withdraw your consent at any time.

The non-essential cookies that may be used, subject to your consent, include:

- ANALYTICAL OR AUDIENCE MEASUREMENT COOKIES

As a reminder, you can contact the DPO for any request to exercise your rights or any other inquiry related to your personal data. Proof of identity will be required.

You can contact the DPO via email at: contact-cnil@ea-pharma.com

Or by mail at:

LABORATOIRE DES GRANIONS – Legal and Personal Data Service

5, allée Crovetto Frères

Le Parador II

98000 MONACO

Commercial Prospecting by Email

When you create an account or finalize an order on this site, your email address may subsequently be used for commercial prospecting purposes to offer you personalized deals for similar products. You can object to this at any time, easily and free of charge:

• By following the instructions at the bottom of the email offering such a deal
• By using our contact form
• By directly contacting the DPO, whose contact details are provided in this privacy policy

Regarding newsletters, if you have opted to receive them but no longer wish to, you can let us know at any time:

• By clicking on the unsubscribe link in the newsletters
• By using our contact form
• By contacting the DPO, whose contact details are provided in this privacy policy

Cookies

This website uses cookies, which are small text files stored on your hard drive. The cookies used on this site enable the following services: identification during a new visit, consultation memory, cart saving, wishlist, and personalized commercial offers based on your browsing history. Most cookies are intended to enable or facilitate your navigation and are essential for the proper functioning of our online store.

The storage duration of cookies is limited to a maximum of 13 months.

Some technical cookies are essential for the site's operation. These cookies are indispensable and cannot be disabled. They allow, for example, the management of your user session after identification, cart management, and access to your personal account.

Except for essential technical cookies, the placement and reading of cookies require your consent. You can choose to accept only necessary cookies, authorize only selected cookies, or allow all cookies. You can withdraw your consent at any time.

The non-essential cookies that may be used, subject to your consent, include:

- ANALYTICAL OR AUDIENCE MEASUREMENT COOKIES

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OBJECTIF PUBLICITAIRE

 

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Pour cela, Google enregistre les recherches les plus récentes des internautes, leurs interactions précédentes avec les résultats de recherche ou les annonces d'un annonceur, ainsi que les visites sur le site Web d'un annonceur.

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